Returns & Exchanges
At Click & Grow EU, we want you to be fully satisfied with your indoor garden; if you are not, you can return your unused product within 14 days of delivery for a full refund.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all plant pods and accessories are included to qualify for a refund.
Ship the Package
Affix the provided shipping label or use a tracked courier service to send the package back to our European distribution center.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing